Headquartered in Clifton Park NY, DiRAD Technologies is a telecommunications company and Certified Woman-Owned Enterprise that is ready to offer customized unified communication solutions to help your business grow and enhance the customer experience
Your workplace needs are evolving, DiRAD Technologies can make sure you are prepared for what comes next. Since 1984, DiRAD Technologies has been providing innovative communications solutions to businesses and government organizations. Whether you are looking to reach a large number of people all at once, switch to a cloud-based phone system, utilize chatbots to help customers after-hours, or have live agents answer company calls, we have a solution for you.
No problem is too large or small for our innovative team to solve. DiRAD has deployed cost-effective and cutting edge IVR and contact center systems for large metropolitan agencies such as the New York Police Department, Minneapolis Bureau of the Treasury, Atlanta Housing Authority, the New York City Board of Elections and New York City Poison Control. Similarly, DiRAD's innovative Nextphone, Enterprise Hosted IP/PBX (VoIP) platform provides independent, reliable, and low-cost telephone services to business and government entities throughout the United States. With Points-of-Presence (POPs) in New York and Phoenix, AZ, Nextphone continues to add subscribers as an alternative to “big telecom” providers. Our outsourced call center service provides businesses with affordable customer service options and has won accolades for its quality service.